I’m glad I’m following you because this is brilliant. I feel this pervasive sense of dread every single day. The only real joy I ever feel is on our cats. Everything else is just fucking nuts. I’m guessing you’re in the UK. If I’m wrong, I apologize. Here, in the US, those of us left with brain cells are bracing for the next atrocity.

For what it’s worth, I believe your response to this poor soul was spot-on. You we’re being reasonable. Thanks for sharing this.